Return & Refund Policy

At Spishri, we take great care in delivering high-quality, Satvik products. However, due to the consumable nature of our items, we only accept returns under specific circumstances, as outlined below.

Return Eligibility

We accept return requests if:

• The product was damaged or leaked during transit.

• An incorrect item was delivered.

• The product was expired or defective at the time of delivery.

To be eligible for a return:

• Items must be unused, unopened, and in original packaging.

• Return requests must be initiated within 7 days of receiving your order.

• Customers are responsible for return shipping unless the issue is due to our error (e.g., wrong or damaged item).

Non-Returnable Items

We are unable to accept returns for:

• Opened or partially used products.

• Products not in their original packaging.

• Customized hampers or special gift packs.

• Orders shipped outside India.

Refund Process

Once your return is received and passes our quality inspection:

• A refund will be initiated to your original payment method within 48 hours.

• Depending on your payment provider, it may take 5–7 business days for the amount to reflect in your account.

Please note:

• Shipping charges (if applicable) are non-refundable.

• If any returned product does not meet the stated criteria or is missing, an appropriate deduction will be made from the refund amount.

How to Initiate a Return

To request a return, please contact our support team with:

• Your Order ID

• A brief reason for the return

• Clear photo(s) of the product and packaging (if applicable)

Contact Us

📧 Email: info@spishri.com / info.spishri@gmail.com
📞 Phone: +91 81919 99980 / +91 81919 17129
🏠 Return Address:
Shubham Food Products,
319, Chaitanya Vihar, Phase 1,
Vrindavan, Uttar Pradesh – 281121, India

International Orders

We currently do not accept returns or offer refunds on international orders due to logistical constraints. We appreciate your understanding.